SEMAI Cancellation & Refund Policy
Thank you for choosing SEMAI. We are committed to providing high-quality services and exceptional customer support. We understand that circumstances may change, and we want to be transparent about our policies.
General Principles:
- Trial Period: SEMAI offers a 7-day free trial for new users to explore our platform and features. We encourage you to utilize this trial period to ensure SEMAI meets your needs before subscribing to a paid plan.
- Subscription Basis: SEMAI services are offered on a subscription basis. You can choose a Monthly/Annual billing cycle.
SEMAI Cancellation Policy
If you sign up for SEMAI and find that it's not a perfect fit, you can send a cancellation request to assist@semai.ai from your registered email address at any time.
- Paid Subscriptions: Cancellation will take effect at the end of the pre-paid period.
- Free Trials/Subscriptions: Cancellation will take effect within 7 days of receipt of your request.
We will confirm the cancellation of your subscription within 3 business days after receipt of your cancellation request.
SEMAI Refund Policy
All sales are final. SEMAI does not offer refunds for subscription fees.